Who is eligible for Mobile Remote Deposit Anywhere (mRDA)?
When will my funds be available?
What types of checks can be deposited with mRDA?
International checks, U.S. savings bonds, U.S. postal money orders, remotely created checks (whether in paper form or electronically created), convenience checks (checks drawn against a line of credit), counter checks or third‐party checks are not eligible for deposit through mRDA.
Is there a limit in the amount I can deposit per day or month?
Do I photograph both the front and back of my check?
How do I endorse my check for mRDA?
What should I do with my check after it is deposited?
Write “Mobile deposit on Date” on the front of your check. The date should be the month, day and year of your deposit.
Securely store your check for 30 days after your deposit, mark “VOID” and then destroy it. This allows sufficient time in case the original check is required for any reason.
How will I know when Northstar Bank processes my deposit?
Can I photograph more than one check at a time?
What if the check photography is poor quality?
How can I get the best image of my check using mRDA?
Place your check on a dark‐colored, plain surface that’s well lit.
Position your camera directly over the check (not at an angle).
Fit all four corners in the guides of your mobile device’s camera screen.
How will I know if there is a problem with my mobile check deposit after I submit it?
You may be alerted on your device after you hit submit. The message will alert you to the issue (for example: check must be endorsed “For Mobile Deposit Only,” check is not legible, etc.).
You may be alerted via the eMail address that we have on file if an issue has been detected prior to the deposit being credited to your account.
Longer delays may apply in accordance with Regulation CC. Any delay in the availability of your funds as a result of Regulation CC will be communicated via U.S. mail. Refer to the Funds Availability Policy Disclosure that was provided at account opening for details.
If a problem arises with your deposit, such as a returned check, we will send you written notice to the address we have on file via U.S. mail. Please do not redeposit the original check.
How long will my deposit history be available?
Charges may apply from your mobile service provider for data usage or text messaging. Please check with your mobile service provider for details.